Privacy Policy

Who we are and (our “sites”) are operated by MoveAssist International Limited. We are a registered company in England under company number 3434663 and have our registered office at Ickleford Manor, Turnpike Lane, Ickleford, Hertfordshire, SG5 3XE, United Kingdom.

MoveAssist International (MAI) is committed to safeguarding any personal information entrusted to us.

It is widely accepted that the security of information transmitted over the Internet can never be totally safe. However, we take every care to look after any information we collect.

You can visit our website without telling us who you are or revealing any information about yourself. However, if you give us any personal information about yourself or others we promise to treat it securely, fairly and lawfully.

What information do we collect?

Your name, job title, e-mail address, and business contact details.

The contact details that we collect when you contact us via our sites will only be used to send you information that you request.

How do we safeguard personal information?

We will not share your information with any other company unless you authorize us to do so.

We will never put information on our website that would identify you.

We will only share information with employees who are authorized to use it for the purposes related to your request.

We will make every reasonable effort to prevent any loss, misuse, disclosure or modification of personal information, and to prevent unauthorised access to it.

In order to prevent unauthorised access or disclosure, we have put in place suitable managerial procedures to safeguard and secure personal information.

We retain personal information only as long as is reasonable to fulfil the purposes for which the information was collected or for legal or business purposes.

Use of Information by Third Parties

We require that all third parties acting for, or on behalf of our Company and that have access to personal information, give us assurances that they will safeguard all such information in a manner consistent with this policy.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect, for example:

  • Personal data is securely stored on a server with firewall protection
  • The server storing personal data is backed up daily
  • Robust antivirus software is used


Our sites use cookies. We use Google Analytics to help measure how users interact with our websites.

Your rights

As a data subject you have a number of rights in relation to your personal data.

Rights of Access

You have the right to request a copy of the information that we hold about you at any time. You can exercise this right by contacting us (see “Contacting Us” below).

You will receive a copy of the personal data that we hold which will enable you to check that it is correct and ensure that we are processing personal data lawfully.

Right to Rectification and Erasure

You may, at any time; request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (the right to be forgotten).

You can exercise this right by contacting us (see “Contacting Us” below).

Right to stop receiving communications

If you do not want to receive any further communications from us please contact us (see “Contacting us” below).

Complaints or queries

We try to meet the highest standards when collecting and using personal information. For this reason, we shall take any complaints received about this very seriously and we would encourage people to bring any concerns to our attention if they thought that our collection or use of information was unfair, misleading or inappropriate.

Contacting us

If you have any questions or comments regarding this Privacy Policy please contact:

The Data Protection Officer


Changes to this Privacy Policy

This policy may be reviewed and amended from time to time to reflect any changes and updates required by law or by any enhancements of our procedures and controls.

Last updated: 23rd May 2018

Environmental Policy

The nature of our business being the development, sale and support of web based software products for the Global Mobility market, our environmental impact in relation to the delivery of our product and services is considered of little impact to the environment. However, we recognise that our operations still have an effect locally, regionally and globally.

We are therefore committed to continuous improvements in environmental performance and to the prevention of pollution.

Environmental regulations, laws and codes of practice will be regarded as setting the minimum standards of environmental performance.

Where possible the company will seek to address its impact on the environment through considerate purchasing and we conserve resources through efficient use and careful planning.

We also aim to keep our carbon footprint as low as possible by offering support and training for our products remotely, via the means of communication available through the worldwide web.

We aim to minimize waste of natural resources and dispose of all waste through safe and responsible methods. We also encourage our staff to recycle materials such as paper, carton, plastic and metal by providing recycling bins within our premises.

We dispose of obsolete electronic and electrical equipment using WEEE compliant services.

We communicate our policies to our employees and provide ongoing guidance to ensure that our commitment to safeguarding the environment is maintained consistently.

Yellow globe

Global Mobility

The complete end-to-end solution for all global mobility needs, designed for in-house mobility teams and assignment managers.

Pink delivery box


Delivering a rich set of features for relocation management companies and destination service providers to enable efficiency and consistently high quality service to customers.

Green moving van


The next generation of moving technology to manage the end-to-end process of household goods moves with least-cost routing tools for international shipments already available.